Terms of Service

We may amend this Agreement at any time by posting the amended terms on our site. Amended terms shall automatically be effective 30 days after they are initially posted on our site. This Agreement may not be otherwise amended except in a writing signed by you and Overstock Direct The last revision of this agreement was on July 27, 2015.
  • Membership Eligibility.
    Our services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to minors. If you do not qualify, please do not use our services. Further, our services are not available to temporarily or indefinitely suspended Overstock Direct members.
  • Fraud Without limiting any other remedies, Overstock Direct may suspend or terminate your account if you are found (by conviction, settlement, insurance or escrow investigation, or otherwise) to have engaged in fraudulent activity in connection with our site.
  • Your Information
    "Your Information" is defined as any information you provide to us in the registration, purchasing process, or through any email feature. Your Information (a) shall not be false, inaccurate or misleading; (b) shall not be fraudulent; (c) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising); (e) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) shall not contain any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (g) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; View our Privacy Policy to review how we protect your privacy.

Overstock Direct - July 27, 2015

Return Policy

Within 30 days of your purchase, items can be returned to Overstock Direct via UPS for a refund.

Either way, it's necessary to obtain a Return Goods Authorization (RGA) number from Overstock Direct.
Obtaining an RGA number ensures that the return process is handled efficiently and that credits are issued in a timely manner. Follow the links below for more details on obtaining an RGA number.

Within 30 days of receipt of items purchased from Overstock Direct, customers may choose to return:

  • Any new item in original packaging and condition.
  • Any item received in a damaged or defective condition.
  • Any item received in error.

Overstock Direct - July 27, 2015

Shipping Policy

You can be assured of fast, accurate delivery when you order from Overstock Direct.

Our primary shipping service is the United States Postal Service (USPS). We also use United Parcel Service (UPS) Ground Service and most orders arrive in 1-5 business days. At this time, Overstock Direct ships only to addresses in the 48 contiguous United States. Look for this to change in the near future.

Delivery Time
Most Overstock Direct shipments arrive in 1-5 business days after UPS picks them up from our Distribution Centers. To ensure speedy delivery, please verify your shipping address before you submit your order. Please do not use PO Boxes for shipping.

To send your order as quickly and as safely as possible, we may ship items from the same order in separate boxes. You will not be charged additional shipping in this event.

Overstock Direct offers shipping Monday through Friday , except for certain holidays.

Shipping and Handling Charges
Overstock Direct ships some orders via UPS Guaranteed Ground Service and some through United States Postal Service (USPS). Before you submit your order on the Order Confirmation page, you will see a complete cost estimate for your order, including shipping and handling charges and taxes.

Where We Ship
Please note: At this time, Overstock Direct ships only to addresses in the 48 contiguous United States. We will be adding shipping to Alaska, Hawaii and international addresses in the near future. UPS cannot deliver to Post Office Boxes, American Post Office Boxes or Foreign Post Office Boxes addresses at this time. Overstock Direct will ship orders to American Post Office Boxes and Foreign Post Office Boxes via the United States Postal Service (USPS). We do not ship to Post Office Boxes. Orders shipped via USPS cannot be tracked.

Tracking Your Order
We will email you tracking information upon shipment. Please make sure your email address is correct.

Hazardous Materials
There are some parts and materials you may need to work on your car that cannot be shipped because they contain hazardous materials. These items include, but are not limited to, transmission fluid, brake fluid, batteries (which contain battery acid), most paints and other potentially dangerous items. Items of this nature will likely incur additional charges for shipping.

If you have any questions about Overstock Direct shipping, please contact a Customer Support representative via Customer Support Email - customerservice@overstockdirect.com.

Thank you for shopping Overstock Direct!

Overstock Direct - July 27, 2015

Security Policy

Safe, secure shopping is our top priority at Overstock Direct. Our customers don't have to worry about credit card safety, because we use the latest in security technology to ensure that personal information is protected at all times.

Overstock Direct takes advantage of Secure Socket Layers (SSL) to encrypt all transactions that require personal information. The industry standard for security, SSL scrambles user data, including names, credit card numbers, and addresses, so that it cannot be read as it travels over the Internet. As you navigate through the site, you will be notified with pop-up messages when the information you are submitting will be sent via SSL. You can also check the security of your Internet session by looking at the bottom of your browser; if a "locked" padlock icon appears, you are on a secure page; if the padlock icon is "unlocked," you are not on a secure page.

Additional Security Information

Securing your Credit Cards
When you use a credit card to make a purchase on the Internet, you should be aware that under federal law, the card issuer generally cannot hold you liable for more than $50.00 of fraudulent charges. In the unlikely event you are subjected to fraudulent credit card use, you must first notify the card issuer in accordance with its reporting rules and procedures.

If the card issuer holds you liable for any of this $50.00, Overstock Direct will cover this liability for you, up to the full $50.00. Overstock Direct will cover this liability only if the fraudulent use of your credit card resulted through no fault of your own from purchases made at Overstock Direct while using our secure server.

Protecting Your Credit Card
One of the most effective ways to protect yourself when you shop online is to only do business with reputable companies, like Overstock Direct. When you come to our site, you can be sure that the strength and reliability of 30 years in the automotive industry is behind every purchase you make.

Overstock Direct - July 27, 2015