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Terms of Service

We may amend this Agreement at any time by posting the amended terms on our site. Amended terms shall automatically be effective 30 days after they are initially posted on our site. This Agreement may not be otherwise amended except in a writing signed by you and Overstock Direct The last revision of this agreement was on July 27, 2015.

  • Membership Eligibility.
    Our services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to minors. If you do not qualify, please do not use our services. Further, our services are not available to temporarily or indefinitely suspended Overstock Direct members.

  • Fraud. Without limiting any other remedies, Overstock Direct may suspend or terminate your account if you are found (by conviction, settlement, insurance or escrow investigation, or otherwise) to have engaged in fraudulent activity in connection with our site.

  • Your Information.
    "Your Information" is defined as any information you provide to us in the registration, purchasing process, or through any email feature. Your Information (a) shall not be false, inaccurate or misleading; (b) shall not be fraudulent; (c) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising); (e) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) shall not contain any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (g) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; View our Privacy Policy to review how we protect your privacy.

Overstock Direct - July 27, 2015

Privacy Policy

Overstock Direct takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

  • This policy covers how Overstock Direct treats personal information that we collect and receive, including information related to your past use of Overstock Direct products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that Overstock Direct does not own or control, or to people that Overstock Direct does not employ or manage.
Information Collection and Use

   General

  • Overstock Direct collects personal information when you register with Overstock Direct, when you use Overstock Direct, and when you visit Overstock Direct pages or the pages of certain Overstock Direct partners. Overstock Direct may combine information about you that we have with information we obtain from business partners or other companies.
  • When you register we ask for information such as your name, email address, business address, zip code, occupation, industry, and business profiles.
  • Overstock Direct collects information about your transactions with us and with some of our business partners.
  • Overstock Direct automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
  • Overstock Direct uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

   Children

  • Children under age of 15 are not allowed to use Overstock Direct services.

   Information Sharing and Disclosure

  • Overstock Direct does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with Overstock Direct under confidentiality agreements. These companies may use your personal information to help Overstock Direct communicate with you about offers from Overstock Direct and our marketing partners. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Overstock Direct's terms of service, or as otherwise required by law.
    • We transfer information about you if Overstock Direct is acquired by or merged with another company. In this event, Overstock Direct will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • Overstock Direct displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, men ages 18-24 from a particular geographic area.
    • Overstock Direct does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

   Cookies

  • Overstock Direct may set and access Overstock Direct cookies on your computer.
  • Overstock Direct lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Overstock Direct cookies.

Your Ability to Edit and Delete Your Account Information and Preferences    General

  • You may opt-out of our period emails informing you about new listings on the Overstock Direct pages.
  • Certain communications from Overstock Direct such as service announcements, administrative messages and the Overstock Direct Newsletter, are considered part of Overstock Direct membership and you may not opt out of receiving them.
  • You can delete your Overstock Direct account by notifying Overstock Direct at customerservice@overstockdirect.com.
Confidentiality and Security
  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • Your Overstock Direct Account Information is password-protected.
Changes to this Privacy Policy
  • Overstock Direct may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Overstock Direct account or by placing a prominent notice on our site.

Overstock Direct - July 27, 2015

Return Policy

Within 30 days of your purchase, items can be returned to Overstock Direct via UPS for a refund.

Either way, it's necessary to obtain a Return Goods Authorization (RGA) number from Overstock Direct.

Obtaining an RGA number ensures that the return process is handled efficiently and that credits are issued in a timely manner. Follow the links below for more details on obtaining an RGA number.

Within 30 days of receipt of items purchased from Overstock Direct, customers may choose to return:

  • Any new item in original packaging and condition.
  • Any item received in a damaged or defective condition.
  • Any item received in error.

Overstock Direct - July 27, 2015

Shipping Policy

You can be assured of fast, accurate delivery when you order from Overstock Direct.

Our primary shipping service is the United States Postal Service (USPS). We also use United Parcel Service (UPS) Ground Service and most orders arrive in 1-5 business days. At this time, Overstock Direct ships only to addresses in the 48 contiguous United States. Look for this to change in the near future.

Delivery Time

Most Overstock Direct shipments arrive in 1-5 business days after UPS picks them up from our Distribution Centers. To ensure speedy delivery, please verify your shipping address before you submit your order. Please do not use PO Boxes for shipping.

To send your order as quickly and as safely as possible, we may ship items from the same order in separate boxes. You will not be charged additional shipping in this event.

Overstock Direct offers shipping Monday through Friday , except for certain holidays.

Shipping and Handling Charges

Overstock Direct ships some orders via UPS Guaranteed Ground Service and some through United States Postal Service (USPS). Before you submit your order on the Order Confirmation page, you will see a complete cost estimate for your order, including shipping and handling charges and taxes.

Where We Ship

Please note: At this time, Overstock Direct ships only to addresses in the 48 contiguous United States. We will be adding shipping to Alaska, Hawaii and international addresses in the near future. UPS cannot deliver to Post Office Boxes, American Post Office Boxes or Foreign Post Office Boxes addresses at this time. Overstock Direct will ship orders to American Post Office Boxes and Foreign Post Office Boxes via the United States Postal Service (USPS). We do not ship to Post Office Boxes. Orders shipped via USPS cannot be tracked.

Tracking Your Order

We will email you tracking information upon shipment. Please make sure your email address is correct.

Hazardous Materials

There are some parts and materials you may need to work on your car that cannot be shipped because they contain hazardous materials. These items include, but are not limited to, transmission fluid, brake fluid, batteries (which contain battery acid), most paints and other potentially dangerous items. Items of this nature will likely incur additional charges for shipping.

If you have any questions about Overstock Direct shipping, please contact a Customer Support representative via Customer Support Email - customerservice@overstockdirect.com.

Thank you for shopping Overstock Direct!

Overstock Direct - July 27, 2015

Security Policy

Safe, secure shopping is our top priority at Overstock Direct. Our customers don't have to worry about credit card safety, because we use the latest in security technology to ensure that personal information is protected at all times.

Overstock Direct takes advantage of Secure Socket Layers (SSL) to encrypt all transactions that require personal information. The industry standard for security, SSL scrambles user data, including names, credit card numbers, and addresses, so that it cannot be read as it travels over the Internet. As you navigate through the site, you will be notified with pop-up messages when the information you are submitting will be sent via SSL. You can also check the security of your Internet session by looking at the bottom of your browser; if a "locked" padlock icon appears, you are on a secure page; if the padlock icon is "unlocked," you are not on a secure page.

Additional Security Information

Securing your Credit Cards

When you use a credit card to make a purchase on the Internet, you should be aware that under federal law, the card issuer generally cannot hold you liable for more than $50.00 of fraudulent charges. In the unlikely event you are subjected to fraudulent credit card use, you must first notify the card issuer in accordance with its reporting rules and procedures.

If the card issuer holds you liable for any of this $50.00, Overstock Direct will cover this liability for you, up to the full $50.00. Overstock Direct will cover this liability only if the fraudulent use of your credit card resulted through no fault of your own from purchases made at Overstock Direct while using our secure server.

Protecting Your Credit Card

One of the most effective ways to protect yourself when you shop online is to only do business with reputable companies, like Overstock Direct. When you come to our site, you can be sure that the strength and reliability of 30 years in the automotive industry is behind every purchase you make.

Overstock Direct - July 27, 2015

 

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